Cookie Policy
Last updated: 13 October 2026
Cookies are small files a website stores on your device. This site also uses your browser's session storage, which works in a similar way and is cleared when you close the tab. Apart from what is strictly necessary and the advert-source tags described below, nothing is stored until you tell us it is all right.
What we use
| Type | What it does | Set without asking? |
|---|---|---|
| Strictly necessary | Remembers your cookie choice (Cookiebot). Holds your answers to our enquiry form in this browser tab, so you can go back a step or reload the page without starting again; they are cleared 30 minutes after your last answer, or when you close the tab if that is sooner, and your name, phone number and email address are never held this way. Protects the form from automated abuse. | Yes. The site cannot work properly without these, and they are not used to follow you around the web. |
| Advert source | Holds the campaign tags and advert click identifiers that were in the web address you arrived on, for this visit only, so that an enquiry can be linked to the advert or search that brought you. They are sent to us only with an enquiry. | Yes, in session storage, cleared when you close the tab. |
| Analytics | Tells us how many people visit, which pages they read and which steps of the form they complete, so we can improve the site (Google Analytics). | No. Only if you accept. |
| Advertising | Lets us measure which adverts led to an enquiry, and avoid showing you adverts for something you have already done (Google Ads and Meta, for Facebook and Instagram adverts). | No. Only if you accept. |
| Marketing attribution | Links enquiries and phone calls to the advert or search that led to them, and may show you a different phone number for that purpose (Ruler Analytics). | No. Only if you accept. |
| Reviews and videos | Shows customer reviews from Trustpilot, and plays videos hosted by Wistia, which load only when you press play. Both services may set their own cookies. | No. The reviews load only if you accept the category they fall in, and a video only when you press play. |
Your choice
When you first arrive, you are asked what you are happy with. Until you answer, analytics, advertising and marketing attribution cookies are not set, and Google's tags are told not to store anything on your device. They may still send Google basic signals that use no cookies and cannot identify you.
You can change your mind at any time, here:
The cookie settings could not be opened just now. You can also clear cookies for this site in your browser's settings, and you will be asked again on your next visit.
Blocking cookies does not stop you using this site or sending us an enquiry.
Measurement without cookies
If you have accepted advertising cookies, we may also confirm an enquiry to Google or Meta directly from our server, using a scrambled ("hashed") version of your email address or phone number. It is the same measurement, done more reliably. It is not extra tracking, and it does not happen if you said no.
More detail
What we do with the information itself is set out in our Privacy Policy.